About Monitor

Modern IT, Cybersecurity & Operational AI Systems

Monitor delivers managed IT support, cybersecurity, operational infrastructure and AI systems designed to help modern organisations remain secure, efficient and reliable.

Benefits

The Key Benefits of AI for Your Business Growth

Discover how AI automation enhances efficiency, reduces costs, and drives business growth with smarter, faster processes.

Operational Visibility

Gain real-time insight into systems, processes and business operations through intelligent monitoring and reporting.

Better Customer Experience

Personalized AI interactions improve response times, customer engagement, and overall satisfaction.

24/7 Availability

AI-powered systems operate around the clock, ensuring seamless support and execution without downtime.

Cost Reduction

AI automation minimizes manual work, cuts operational costs, and optimizes resource allocation for better profitability.

Data-Driven Insights

Leverage AI to analyze vast data sets, identify trends, and make smarter, faster, and more accurate business decisions.

Scalability & Growth

AI adapts to your business needs, allowing you to scale efficiently without increasing workload or costs.

Leadership

The People Behind Monitor

Monitor is led by experienced technology and cybersecurity professionals focused on operational reliability, infrastructure and modern business systems.

Jerry Hatt

CEO & Co-Founder

Jerry has over 17 years of experience leading Monitor in the UK and co-founded Monitor LLC to expand the company’s operational and cybersecurity services into the US market. He focuses on company strategy, infrastructure reliability and helping organisations modernise technology operations securely and efficiently.

Jerry Hatt

CEO & Co-Founder

Jerry has over 17 years of experience leading Monitor in the UK and co-founded Monitor LLC to expand the company’s operational and cybersecurity services into the US market. He focuses on company strategy, infrastructure reliability and helping organisations modernise technology operations securely and efficiently.

Kris Rides

COO & Co-Founder

Kris Rides is a cybersecurity leader and co-founder of Monitor LLC with more than 20 years of experience across cybersecurity consulting, operational security and professional services. He also leads Tiro Security and focuses on strengthening operational resilience, cybersecurity strategy and secure business growth for modern organisations.

Kris Rides

COO & Co-Founder

Kris Rides is a cybersecurity leader and co-founder of Monitor LLC with more than 20 years of experience across cybersecurity consulting, operational security and professional services. He also leads Tiro Security and focuses on strengthening operational resilience, cybersecurity strategy and secure business growth for modern organisations.

Who We Are

Reliable IT, Security & Operational Systems

Monitor combines managed IT services, cybersecurity and operational systems to help organisations improve visibility, reduce operational friction and support scalable growth.

Proactive Support

Continuous monitoring, maintenance and operational oversight designed to reduce disruption and improve reliability.

Security-Focused Approach

Cybersecurity and operational resilience form part of every system, workflow and infrastructure deployment.

Operational Efficiency

Automation and intelligent systems designed to streamline operations and reduce repetitive manual processes.

Operational Efficiency

Automation and intelligent systems designed to streamline operations and reduce repetitive manual processes.

Our Approach

Practical Technology For Modern Businesses

Monitor focuses on practical technology solutions that improve operational performance, infrastructure reliability and visibility.

Operational Reliability

Technology systems designed to support stable, secure and dependable business operations.

Security-First Mindset

Cybersecurity considerations are integrated into infrastructure, systems and operational workflows.

Practical Automation

Operational AI and automation focused on real-world efficiency improvements.

Long-Term Partnerships

Supporting organisations through proactive technology management and operational support.

Long-Term Partnerships

Supporting organisations through proactive technology management and operational support.

Why Monitor

Operational IT Support That Scales With Business

Monitor combines managed IT services, cybersecurity and operational systems to help organisations remain secure, efficient and operationally reliable.

Traditional IT Support

Reactive break-fix support

Limited operational visibility

Slow issue resolution

Disconnected systems and tools

Minimal cybersecurity oversight

Inconsistent operational processes

Monitor Managed Services

Proactive monitoring & maintenance

Security-focused operational support

Integrated infrastructure management

AI-assisted operational workflows

Reliable support & visibility

Scalable operational systems

Modern IT, Done Properly

Whether you need day-to-day support, a long-term technology partner or help getting AI into your operations, let's have a conversation.

Book a free consultation

Book a free consultation